Alongside great creative work, solid and healthy client relationships are essential to building a sustainable and prosperous design business and, let's face it, enjoying your job too!
But are you spending enough time outside of the day to day project commitments thinking about the health, direction and potential of your client relationships? Often the day to day pressure of attending various meetings and juggling multiple deadlines, can mean that we take our eye off the ball here and this can mean the difference between building a good and a great client agency partnership.
During this session we'll discuss the difference between being a supplier of design services and being a true partner to your clients. I'll share my experiences of having been in both of these camps at one stage or another (SPOILER: one of these was distinctly more soul destroying and less fruitful than the other), and I'll share my top 5 tips for nurturing real relationships with clients to help maximise their potential.
This session is for junior account handlers, junior planners, designers, or students who want to sharpen their account handling and relationship building skills.
Hannah Bartholomew is an Account Director at Taxi Studio and has spent the last 10 years of her career managing relationships with clients of all shapes and sizes from small start ups to Global giants; Nestle and Coca-Cola. Hannah is a big believer in the power of real client relationships; a principal at the very heart of Taxi Studio.
9 – 10.30am
Thursday 19th January
Taxi Studio, Zone 7, 470 Bath Road, Bristol, BS4 3HG